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FREQUENTLY
ASKED QUESTIONS
Who
is ECWS Consulting Pty Ltd?
ECWS
Consulting Pty Ltd is a Company that focuses on only providing
low cost website hosting, domain name registration and search
engine registration.
We
are based in Tasmania but bring Tasmania and the Rest of our
Global community the best international
prices.
What
services do we provide?
Domain
hosting, Domain name registration, search engine
registration, free advice.
We
provide direct customer contact.
You
email or phone us and we call you at our cost. Like our
staff who are sick of email to email, answering services and
the like. We want to provide DIRECT customer service. We may
be remote from you but we are always a phone call away.
How
do I pay for the services?
You can pay by credit
card.
What
happens if I have a fault with my hosting service?
Immediately
you note the fault call +61 500800911 0500800911 or email support@internetservicecentre.com
and report the fault.
ECWS Consulting Pty Ltd will investigate the problem
and respond back to you with a result.
What
about if I move?
It
doesn’t matter where you are, as long as you have a
local connection to the Internet via such ISP's as
AOL, ATT, Freeserve, BT, ATT, Telecom,Telstra or Primus. You can always access the
server and make changes to your site!
Why
are the services so cheap?
ECWS
Consulting Pty Ltd has been on the net for over 4 years.
During this time we have learned the lessons about how to do
it smarter. We therefore want to share this knowledge with
our friends and colleagues so they too can save.\
When
can I call customer service?
Customer service is available
seven days a week at +61 500800911. We understand how precious your time
is, so when we are busy, we have implemented
an answering service so you can simply leave your contact
details and we will call you back. Alternatively you email
us through our enquiries sheet which is located on our website.
What
sort of special offers will be available
“SPOT SPECIALS” where you can
download a neat feature free of charge that helps you be
more productive or creative. SO WATCH THIS SPACE FOR UPDATES ON SPECIAL OFFERS!
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